Overview
According to a survey of 800 hospital executives, improving patient experience is one of the top 3 priorities of hospital leaders. By emphasizing on patient’s care experience, hospitals see improvements in key quality measures, such as patient satisfaction, readmission rates, and HCAHPS scores, and hence improving hospital’s financial bottom lines.
Patient engagement
At Ringful Health, we provide a complete suite of automated solutions to help healthcare providers engage patients and improve patient experience at every stage of the care cycle — from physician office visits, choosing hospitals, in-patient stay, to post discharge follow up. Our solutions make extensive use of multi-modal communication channels and mobile health technologies to engage patients using technology they already use everyday.
Predictive analytics
Pervasive patient engagement enables us to capture patient reported outcomes and patient health behavior data that was never systematically collected in the past. By applying advanced predictive statistics to the data, the Ringful Health platform delivers actionable intelligence to healthcare providers for early intervention and optimization of resource utilization.
Before the patient comes into the hospital
Ringful Health provides a suite of mobile health applications, including smartphone apps and mobile messaging apps, to help patient better manage their own health, make informed decisions on choosing healthcare providers, and better communicate with their doctors in between office visits. Learn more
During the hospital stay
Ringful Health offers patient bedside tablet devices that engage patients and caregivers into the care team in hospitals. The device provides interactive content specific to the patient, such as patient check lists and medication logs, as well as relevant patient education video content. The data collected from those devices gives hospital staff early warning on potential patient safety and satisfaction issues on the floor. Learn more
After discharge
Ringful Health provides an automated patient follow up solution to engage patients using the communication channel of their choice: web. mobile web, mobile app, SMS, or voice calls, after they are discharged from the hospital. The follow up protocol sends out personalized reminders for self-care actions, and captures patient reported outcomes. The behavior pattern and self reported warning symptoms would be analyzed by Ringful analytics software to determine appropriate escalation of individual patient cases to human nurses. Learn more